Why choose a water taxi?

Venice is a city built on water. Since it was founded, every building and street was designed to be easily reached by boat.

Public transport only connects some parts of Venice, and it costs a lot for an occasional tourist. Also, outside the city centre many boarding points have service only for limited hours each day, with waits between boats that can be 60 to 80 minutes.

The easiest and fastest way to get around Venice is by water taxi: a private service that almost always takes you exactly where you want to go, saving you from long lines and the hassles of public transport—and doing it more quickly. Plus, if you share a taxi ride, you can cut costs, making it an economical trip that lets you enjoy all the benefits of a private service at prices often lower than public transport.

Can I choose the route?

For our trips, we always pick the shortest route to get you to your destination. However, on request and for an extra fee, we can extend the journey through the Grand Canal. Along this route you’ll see Venice’s finest sights, like the Rialto Bridge, the Church of the Salute, and the Guggenheim Museum. We can also take you to or pick you up at Venice Lido and all the main lagoon islands.

Is there a nighttime surcharge for traveling in Venice?

Yes. For night transfers (from 22:00 to 07:00), we add a €20 surcharge to all fares.

Can the water taxi reach any hotel or apartment?

In most cases, the answer is yes. 

In some situations, we might not be able to bring you exactly to your destination because of very low or very high tides. On days with tide issues, it may not be possible to reach the docks of these hotels:

    •    Duodo Palace

    •    Splendid Venice

    •    Hotel Cavalletto

    •    Hotel Saturnia

    •    Hotel Bonvecchiati

    •    Bonvecchiati Palace

    •    Campo Della Guerra (landing point for Hotel Città di Milano, Hotel San Zulian and Hotel Montecarlo)

  Read the full list here

In the unlikely event that we can’t drop you off at one of these docks, we’ll still aim to let you off within 150 meters of your destination or within a five-minute walk.

How many people can travel together on a water taxi?

A single taxi can carry up to 8 people, as set by the Port Authority. You won’t be able to book more than 8 people on our site.

If you need to transport 9 or more people, contact us by phone or email. We will arrange multiple taxis for you, give you an estimated cost, and if you agree, we will proceed with the booking.

The base rate lets you bring up to 4 passengers and 4 bags. If you have 5 or more passengers, a €10 surcharge applies for each extra person.

How many luggages can I bring on a water taxi?

On board a taxi you can bring up to 8 luggages. The price already includes up to 4 luggages. If you’ve paid extra for more than four passengers, each extra person can bring one luggage. A €5 surcharge applies for each extra luggage.

I need to travel from the airport to Venice or other islands. Will you pick me up at the airport by speedboat?

For airport transfers, we use a combined car-and-boat system: we’ll send a driver to pick you up at the airport and drive you to Piazzale Roma in Venice, right by a canal. There our boat will be waiting to complete your transfer to your final destination.

This system benefits both you and us. To walk from the airport to the dock where water taxis land takes about 12 minutes. Instead, our driver will meet you just outside the gate—only a few dozen metres away—so you can get in the car immediately.

Can I cancel my reservation?

Yes. We’ll refund the full cost if you contact us at +39 351 143 0708 or email info@taxi314.com at least 24 hours before your service starts.

Can I modify my reservation and change it to another day and/or time?

Yes. You can change your reservation date and/or time by calling us at +39 351 143 0708 or emailing info@taxi314.com.

— Daytime changes (08:00–22:00): Please notify us at least 2 hours before your original service time.

— Nighttime changes (22:00–08:00): Please notify us at least 8 hours before your original service time.

If you can’t give enough notice, we may charge a penalty of 5 % to 100 % of the service cost, at our discretion.

If, after you request a new date or time, we cannot provide service on that date/time, we will refund all or part of your booking cost.

I haven’t received a confirmation email for my booking. What should I do?

Call us at +39 351 143 0708. We’ll confirm your reservation or help you retrieve it.